Terms & Conditions

1. Introduction

Welcome to Splendid Casa. These Terms and Conditions govern your use of our website and services. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

2. Services

Splendid Casa provides exterior maintenance solutions including roof cleaning, outdoor cleaning and sealing, self-cleaning, and other related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. Booking and Payment

When booking our services, you agree to provide accurate and complete information. Payment terms will be specified in your quote or invoice. Unless otherwise agreed:

• A deposit may be required to secure your booking
• Final payment is due upon completion of the work
• We accept various payment methods as specified on our invoices
• Prices are subject to change without notice

4. Cancellations and Rescheduling

If you need to cancel or reschedule a service, please provide at least 48 hours' notice. Late cancellations may incur a fee. We reserve the right to reschedule services due to adverse weather conditions or other circumstances beyond our control.

5. Warranties and Guarantees

We provide warranties on specific services as detailed in your service agreement. These warranties are subject to proper maintenance and care as advised by our team. Normal wear and tear, accidental damage, or misuse are not covered by our warranties.

6. Limitation of Liability

Splendid Casa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. Our total liability for any claim arising from our services shall not exceed the amount paid by you for the specific service in question.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Splendid Casa and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written consent.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Splendid Casa
Phone: 0207 101 3408
Email: Sales@SplendidCasa.uk